Bigger than a Box
Bigger than a Box
by YiShun Lai
T

he ShelterBox tent is a big piece of equipment. It’s easily three long strides across. Maybe that’s why I didn’t notice her at first. In fact, that’s probably the first thing I remember about Jingky and that long-ago trip to the Philippines – that she wasn’t there, and then suddenly, she was.

ShelterBox deployment teams are tasked with helping to shelter families who have lost everything in an earthquake, flood or conflict. We’re nearly always accompanied by someone from the local government or a local non-profit who can help interpret and help us to find the people who most need our assistance. Jingky must have been talking to someone while Chris and I were busy getting the skin of our tent laid out and ready to pop.

Tent
As we started to put the poles into their channels, there was suddenly another pair of hands to help. When we finished setting up the tent and taught the family it had been gifted to how to use the additional equipment – a tool kit, water purification system, kitchen set and solar lights – Jingky came with us. She pointed out places where we could meet other families who needed help, accompanied us to different neighborhoods and quickly slotted in as an additional interpreter.

Days later, we learned that Jingky’s family home had been washed away in Typhoon Haiyan. That the entire time she was helping us, her husband was on another island looking for work, and her kids were staying with someone else while Jingky looked for a place big enough to house the family. That their garden, from which they drew sustenance every day, had been totally devastated. That they were now picking meat from old crab shells for food. When we asked Jingky why she hadn’t said anything on day one, she gazed at us for a long moment, as if we should be able to figure it out for ourselves. And then: “Others needed help more than I did.”

Nepal
Passionate Rewards
More than a decade has passed since that deployment to the Philippines. One of the main reasons I keep on volunteering with this particular disaster relief agency is because of people like Jingky.

Because, you see, after we had finished with our deployment, Jingky went on to work with another not-for-profit. As did Ricardo, one of the drivers we hired during Haiti’s 2010 earthquake. As did Avendale, in the Commonwealth of Dominica, West Indies, and Beatrice, in Malawi, Africa.

In part, knowing these people, and paying attention to how they’ve stepped into bigger versions of themselves after the worst disasters they’ve ever seen, has made me a better person. It’s made me take a closer look at who I am and why I do the things I do. When the stakes are as high as helping to ensure a family’s survival, you can’t help but want to get better.

Whether I’m in another country on deployment for ShelterBox or at home, people seem surprised when I tell them we’re volunteers. Maybe you’re surprised, too, to read that this thing that has changed so much of my life is a volunteer gig. I haven’t quite gotten to the root of this disbelief yet—it could be that people are surprised that working Americans can take three or six weeks out of the year to be abroad. In one case, I was asked if I was married yet. At the time, I wasn’t, and the person I was speaking to nodded and said, “I guessed not. If you were married, he wouldn’t let you go out and do these things.”

When I first started looking into volunteering for ShelterBox, my then-fiancé and I sat down and had a talk about the way our lives would change if I passed the rigorous testing required of all our response team members. “This will come first from now on,” he said. Since then, I’ve missed anniversaries, birthdays, holidays. In one case of particularly bad timing, I was called to the airport while I was dressed and packed to fly home for Thanksgiving. We were three hours from getting on a flight. I got on another flight the next day instead. As for work, well, every client I sign is briefed on my deployment schedule for the year before we ink anything. My annual calendar revolves around deployments.

Ethiopia
Why do it? Why take leave from work and give up time with family, friends, big life events and holidays? I can’t answer for every response team member, but for me, it’s because seeing people like Jingky expand their sense of what they were meant to do with their lives is a gift. It’s because I’ve drawn this same lesson from the agency itself; constantly improving is built into ShelterBox’s DNA. This is the reason we go back to see if we responded in the best way possible. Why, after long conversations with families to gauge where they are in the recovery process, we gather information to take back to headquarters and see how we can do better next time.
When the stakes are as high as helping to ensure a family’s survival, you can’t help but want to get better.
Constantly Growing
I think this self-improvement, on the part of the agency and on the part of the ordinary citizens who eventually help us get the job done, inspires me to take a harder-than-usual look at myself. At the end of each day, the team gathers for a debrief. We ask ourselves four questions:

  1. What went well today?
  2. What didn’t go so well?
  3. What would we have done differently?
  4. What will we do tomorrow?

This allows us to process the day in a way that looks forward, that allows for mistakes made to be addressed, corrected and improved.

I’m not saying I do this with myself every night, but these questions live in the back of my brain now. They allow me to be open to making myself better.

Learning Forward
Social psychologist Dolly Chugh writes about the growth mindset in her book, The Person You Mean to Be. She posits that you must be willing to “stumble upwards,” that you have to be willing to let yourself reach for what feels out of your orbit, but that you also have to be willing to admit when you’ve failed. This mindset, Chugh writes, assumes that you won’t always be terrible at something. That you’re not born being great at anything. When I deploy with ShelterBox, it reminds me that we all have the capacity to grow beyond what we were yesterday. And that we can always reach for more.

I don’t deploy with ShelterBox because I’m on some kind of self-improvement kick. I signed on because it’s where I feel at my best. But maybe part of being at your best is recognizing that there is always something else to learn, and someone else who will become your teacher.

Photos courtesy of ShelterBox.
Fiji
Photos courtesy of ShelterBox.
YiShun Lai image
YiShun Lai is a writer and editor based in Southern California. She is the co-owner and editor of the Tahoma Literary Review and the author of Not a Self-Help Book: The Misadventures of Marty Wu. She writes, teaches and speaks regularly on communication across the board, from business to literature. She also volunteers as a ShelterBox Response Team Member and has been on 13 deployments worldwide.

ShelterboxUSA.org

YiShun Lai is a writer and editor based in Southern California. She is the co-owner and editor of the Tahoma Literary Review and the author of Not a Self-Help Book: The Misadventures of Marty Wu. She writes, teaches and speaks regularly on communication across the board, from business to literature. She also volunteers as a ShelterBox Response Team Member and has been on 13 deployments worldwide.

ShelterboxUSA.org